Are you a motivated and organised individual looking to join a friendly and professional team in the heart of Bangalow? We are a well-established Mortgage Brokerage seeking an Customer Care Manager to support our growing office.
About the Role:
This diverse role will see you as the first point of contact for our clients and provide essential support to our team. Your responsibilities will include:
- General administration and office support
- Accurate and timely data entry
- Managing inbound and outbound calls and email enquiries
- Assisting with client correspondence and document preparation
- Supporting the team with other ad hoc duties as required
- Calling our Lenders and Business partners
What We’re Looking For:
- Previous experience in an administration role
- Strong attention to detail and organisational skills
- Confident computer skills and ability to quickly learn new systems
- Friendly, professional communication style
- Ability to work independently and within a small team
- Skilled in Excel
Desirable (but not essential):
- Mortgage Brokerage or Banking history
If you are reliable, IT-savvy, and ready to grow your career in a professional setting, we’d love to hear from you.
Apply now with your resume and a brief cover letter telling us a little about yourself and why you’re a great fit for this role.
